Payment Information

At E&C Heaters, you can pay safely and easily using multiple payment methods. Your payment is always processed via a secure connection.

Available payment methods

  • iDEAL

    Pay easily via your own bank with iDEAL. Direct, secure and free.

  • Credit card

    We accept Visa and Mastercard. Payment is processed immediately via a secure connection.

  • Bank transfer

    Pay by bank transfer. Your order will be processed once payment has been received (1–2 business days).

At E&C Heaters, we strive for a safe and transparent payment process. Below you will find information about our payment methods and payment terms.

Accepted payment methods

We accept the following payment methods: Visa, Mastercard, Maestro, American Express, UnionPay, PayPal, iDEAL, Klarna, Shop Pay and Google Pay.

The availability of payment methods may vary by country.

Prices and VAT

Prices are displayed in the currency of the customer's country and include VAT, unless stated otherwise. For most countries, this is the euro (€). For Poland, prices are displayed in Polish Zloty (zł), for the Czech Republic in Czech Koruna (Kč), for Denmark in Danish Krone (kr.), and for Sweden in Swedish Krona (kr).

Any shipping costs will be clearly displayed during checkout.

Payment processing

Payments are processed instantly at the time of purchase. Upon successful payment, you will receive an order confirmation by email.

If you choose Klarna, payment will be made according to Klarna's terms. Any post-payment or installment payments will be handled through Klarna.

Payment security

We use secure connections (SSL encryption) to ensure that your personal and financial data is processed securely. Payments are processed through certified payment providers.

Failed transactions

If a payment is declined or fails: please check that your payment details are entered correctly and, if necessary, contact your bank or payment provider.

If the problem persists, please contact us at info@ec-heaters.nl.

Returns and disputes

For information on returns and refunds, please refer to our returns and refunds policy.

Contact

E&C Heaters
Hogeweg 19, 1401 TK Bussum, Netherlands
Chamber of Commerce: 97587575 | VAT: NL005280273B50

Phone: +31 6 15067586
E-mail: info@ec-heaters.nl
Website: https://www.ec-heaters.nl

Our customer service is available from Monday to Friday from 09:00 to 17:00.